I have been attempting to exchange an item going on two weeks now. The Wellington Mall store was less than helpful, in fact downright rude and uncooperative. After making me jump through all the hoops to exchange a piece of junk that fell apart the first day that I had it, they wouldn’t send the merchandise anywhere other than my billing address. Guess what? UPS has people less capable than Macy’s. So now my merchandise is being returned to Macy’s because the UPS moron can’t read and your people don’t care and I’m the one left screwed. What kind of special idiot sends a package to a residence “ signature required?” More importantly what kind of special idiot doesn’t bother to tell a customer that has already been through the hassle of having to return defective junk that they’re going to pull another stupid stunt to really lengthen the letter to the Better Business Bureau?
These ladies here are rude and not helpful at all. You would have better luck going to another store, even if it means driving farther away. I would give zero stars if I could, such a disappointment.
I always enjoy shopping Macy's at Wellington Mall. Every one is very polite and ready to help. My favorite store.
The sales clerk didn't bother to check and see if an item was on sale. So I went to see online myself and I saved $80 dolars. stores are dying because of that kind of service.
The sales clerk that I had was terrific in the men's department. I'll be back and he deserves a raise!!!
Macy S is a US Department Store based in Wellington, Florida. Macy S is located at 10316 Forest Hill Blvd, Wellington, FL 33414, USA.
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