How can every Apple employee at this particular location be so rude, so snotty and snippy and so anti-customer service?? Are they ALL miserable working for Apple? No one smiles. Every response to any question is as if you're bothering them or there's someplace else they'd rather be. "Yeah, one sec." "I'm busy with someone else now." "You have to wait." "Oh, you don't have an appointment?" (how dare I enter without reserving a time!)? IF you happen to get any type of informative answer, if you find someone willing to provide this oh-so-coveted and secretive information, it's as if they try to use as fewest words possible so they don't waste any more energy than absolutely necessary. Or they just plain ignore you and feign intense interest in something very crucial they're doing on their iPad. Even the greeter had an air of "I'm so very important and busy and such an integral part of this huge company I can't be bothered to assist you." I wish I didn't have an Apple phone....Otherwise, everything else about my visit was quite pleasant
Exceptional staff. Knowledgeable and caring. The best Christon, Nancy
I have now been to this store multiple times and every single time it has been a pleasure. The staff is absolutely top notch. Today I stopped in thinking I could just grab a set of Airpods for a birthday gift only to find out it's typically about a 2 week wait. A store employee by the nickname of Gonzo took the time to really look into what stock they had or when I could expect a set to come in. He tracked down the only remaining set in the store and I was able to purchase with Apple Pay in a matter of about 30 seconds. Gonzo made my day, and I am now able to give the gift to someone leaving on a trip for their birthday. Can't thank him enough. Awesome employee.
I went in with a problem with my phone, and I came out with a replacement phone. Glad the rep was there to help out. Would’ve given them 5 stars if it wasn’t for the wait times. Other than that, I really liked the service I received.
The staff there were generally rude and incompetent.....salesperson was a hispanic guy and had no knowledge of any of the products....and kept on repeating "what do you want sir, what do you want?" when I asked questions about the differences between two macbook pros (even though I took no more than 5 minutes in total). Arrogant, poor customer service and the prices were ridiculous for the quality of the products there compared to a couple years ago. I just hate going to apple to buy anything anymore....will start purchasing other brands.
Apple Wellington Green is a US Electronics Store based in Wellington, Florida. Apple Wellington Green is located at 10300 W. Forest Hill Boulevard, Wellington, FL 33414, USA.
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